Based on the ratings we were not sure what to expect but we wanted a reasonably priced accommodation in the area on our self-organized trip and this was far the cheapest option in otherwise pricey area. We were pleasantly surprised on our arrival. Not exactly the experience you're looking for on a packaged holiday but we stayed two days and it was awesome! Food is abundant and tasty, very Mexican. Drinks were great, not a post-mix type. Staff was very welcoming and worked really hard in the heat of the day. The grounds were lovely, enough shade thanks to the palm trees and tons of iguanas freely roaming around! There were three pools which were perfect for our two kids. Sarragaso at the beach was at bay when we stayed end of August and the hotel staff also cleaned it. The beach was enough for what we wanted. There was a full day program at the main pool - yoga, volleyball, dance, singing. The guests were mainly locals so it has a different vibe from your typical all-American hotel. Great deal overall and perfect spot for a few days.
Oliver
נובמבר 2023
We were a little concerned about our stay at Dos Playas before travelling due to the mixed reviews but shouldn’t have worries. The room was clean and much more modern than expected, the facilities were good and the staff amazing. The all inclusive package is a must and staff are happy to go ‘off the menu’ with drinks to give you what you want. There is a daily entertainment programme and a show each evening.
Lewis
דצמבר 2023
We really enjoyed our stay at Dos Playas! Food and drinks were amazing & hotel staff were friendly, Luis went above and beyond every night at dinner! The Mexican party was a pleasant surprise! Pool areas & the beach were excellent! Location was excellent - ferry to Isla Mujeres right beside us and 15 minute taxi to the strip. We will definitely be back ☀️🍹
Sara
אפריל 2025
Hotel is directly on the beach,the sea is nice,not so much seagrass.Sufficient amount of sunbeds all over the hotel(garden,pool,beach)Food was ok. Reasonable value for money.
Markéta
יולי 2024
Staff is very friendly. Everybody is attentive. Good location. Food quality was good. The beach is beautiful.
Narghis
פברואר 2025
I highly recommended - good location and great facilities - staff very friendly ( ms. Yeing was very nice she upgraded my room to ocean view ) - delicious food and have many varieties - cozy atmosphere - clean beach
Hossam
ינואר 2025
love the area its close to the beach - that week no seaweed- great weather main lobby staff was not too friendly nor keen on informing me of the all u can eat-drink package hated the towel service. love the bday cake and balloon left for him when we came back from our tour love the waiters- security etc - event was fun they knew my fiance as new york::: wish the food had more variety - or changed of menue for that week - the tuesday mexico event was to dye for wish also th events ended later like 11 or 12 10 is too early ...........
Rhodora
אוגוסט 2022
The staff was very friendly, and the entertainment team was super energetic and fun! It has lots of green and open spaces, which are well maintained.
Raquel
מאי 2024
The breakfast was ok
Maria
אפריל 2022
All the staff were so lovely. We got a free upgrade to the beach front even though we booked only an hour in advance due to a cancelled flight. It was one of the cheaper options so we weren't expecting much but ended up being pleasantly surprised.
Michael
מאי 2023